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Our strategy on coalOur strategy on coal<p>We're committed to lowering our GHG emissions. Find out about our transition from coal to natural gas.</p> <a class="ms-rteElement-LargeButton2" href="https://www.enmax.com/about-us/corporate-responsibility/cr-and-environment/our-strategy-on-coal">Watch the video</a>http://corpspapp01.enmax.com/ForYourHomeSite/PublishingImages/Coal-video-Level-1-large-banner.jpg
Phone scam once again making the rounds Phone scam once again making the rounds <p>Albertans are again receiving threatening phone calls that their power will be cutoff if they do not immediately pay an outstanding balance. In some cases, people are being told to pay their bill via PayPal or prepaid credit cards – two payment methods that we do not accept. </p><p>To find out more about this scam, and what you can do, please read our <a href="http://enmaxonforyou.ca/">blog.</a> </p> http://corpspapp01.enmax.com/ForYourHomeSite/PublishingImages/phone-scam-Jan2015-large-banner.jpg

Lights Out?Outage Information

You have the right to choose


Electricity and Natural Gas 

Switching to a retail electricity provider is easy and will not interrupt your service. Hundreds of thousands of Albertans have chosen ENMAX Energy Corporation for their energy needs. Our goal is to help simplify the options for you so you can choose a offer that suits you best.

 


Learn more about ENMAX Energy plans

You can choose any retailer listed at www.ucahelps.alberta.ca. Electricity delivery to your home or business isn't affected by your choice of retailer.


Regulated Rate Option

ENMAX Power Corporation is a default provider of electricity. If you have not signed up with an electricity provider, you are on a regulated rate option (RRO) which fluctuates monthly and is affected by the weather, seasonal demands and fuel costs.

Learn more about Regulated Rate

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Customer Care

Customer careNeed help?
We're here for you

We have experts standing by to help you with whatever questions you have. You can also try searching through our FAQ section.

Customer Care

Frequently asked questions

  • I am moving/changing my address. How do I let you know?

    ​You can process your move in the My Account page, or call 310-2010 and a call centre representative will be happy to help you.

  • Where can I find my account balance or how much I owe?

    ​You can find your account balance by logging in to your account online, by looking at page one of your current invoice or by calling 310-2010 to speak to a call centre representative.

  • What is a Site ID?

    ​A Site ID is a number which refers to a static location where a utility is delivered.
    Think of this as the numeric address for the meter. These numbers are assigned by the utility distributor and are used as the carrier for meter reads.
    Site ID’s for each utility service are specific (meaning that there is a site ID for gas, and a different one for electricity).
    The site ID can be found on page three of your ENMAX invoice.

  • Who do I call if there is a power outage in my area?

    ​Within Calgary call the ENMAX Power Trouble line at 403-514-6100 24 hours a day, seven days a week.
    Outside Calgary the number to contact for your Wires Service Provider should be on your first page of your invoice.

Learn more
Meter Services

Your one-stop shop for meter services

ENMAX Power Corporation collects monthly meter data for Calgary, Red Deer and some rural communities. We also provide meter services for residential customers in Calgary.

Meter reader

Home Improvements

ENMAX Power Corporation is here to help with all your residential power needs. Whether you want to energize a new garage or move a power pole, we are here to help.

To move an existing power pole or anchor, please call 403-514-3716

Renewable Energy

There is renewable energy all around us

ENMAX Energy Corporation* is helping give you the opportunity to lead the way into the future by powering your home with renewable energy. Make a difference today by generating your own clean renewable energy at home.  What’s more – we make it easier for you as we get you the equipment you need, obtain the appropriate permits, plus provide you with customized installation and a limited maintenance and repair warranty.

Learn about Renewable Energy​

 

​​​​​* ​Home Solar and Home Wind are brought to you by ENMAX Energy Corporation and ENMAX Generation Portfolio Inc.

Renewable energy

 News and events

 

 

ENMAX customers continue to be targets of phone scam

 Featured Project

SHEPARD ENERGY CENTRE

Upon completion in 2015, the
800 MW Centre will be the largest natural gas-fired generation facitlity of its kind in Western Canada.

Learn more

You can choose any retailer listed at www.ucahelps.alberta.ca. Electricity delivery to your home or business isn't affected by your choice of retailer.

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