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Have a question?

Here are some convenient ways we can help you find your answer.

Award winning Alberta based customer care team


Type a word or two to search our site for your answer.

​Call Us: 310-2010

Phone: 310-2010

Phone Number: 310-2010
Home and Small Business only

​Live ​Chat

Chat online with a member of our customer care team.

Contact Directory

Click the categories below to view the contact information for key areas of ENMAX.


ENMAX Power Corporation

Report the outage / issue or contact our trouble line anytime at 403-514-6100. 

​For gas related issues, please visit Atco Gas
For emergencies call 403-245-7222

Outages and Trouble

Need help? Here's a list of people who can help.

The City of Calgary

Contact The City of Calgary at 3-1-1

Water and sewer call 3-1-1


310-2010 or

Monday to Friday 8 a.m. to 8 p.m.
Saturday 8 a.m. to 4:30 p.m.
Closed statutory holidays.


Most replies take approximately three to five business days. If this is an urgent billing matter, please contact our Customer Care Centre at 310-2010.​

Residential Customer Care

For electricity, natural gas, municipal services (if billed by ENMAX), and account and billing inquiries.

Payment Arrangements

310-3010 or 1-877-571-7111

We are pleased to offer online payment arrangements, please visit My Account at your convenience to set up an arrangement.

Monday to Friday 8 a.m. to 6 p.m.
We are closed on Saturday, Sunday and holidays.

Business Customer Care

RRO, Default, EasyMax®, Basic, Balance and customers on a commercial competitive contract

Accounts that begin with a “5”:

310-2010 or 1-877-571-7111

Monday to Friday 8 a.m. to 5 p.m.
Closed weekends and holidays

Accounts that begin with a “A”:

403-514-2199 or 1-866-331-2199

Monday to Friday 8 a.m. to 4:30 p.m.
Closed weekends and holidays


Oil and Gas Companies

Monday to Friday 8 a.m. to 4:30 p.m.
Closed weekends and holidays

Municipal Services Only

310-2010 or 1-877-571-7111 

Monday to Friday 8 a.m. to 5 p.m.
​Closed weekends and holidays


ENMAX Corporation
141 50 Avenue S.E.
Calgary, Alberta T2G 4S7

Mailing address


ENMAX Corporation
110-10216 124 ST NW
Edmonton, Alberta T5N 4A3 ​

​Power and Meter Services

ENMAX Power is a resource for builders, contractors, residential/commercial developers and electricity retailers in Calgary.

Electricity Services

Energizing or de-energizing, moving power lines, or moving equipment questions:


Meter Services

General meter, meter reading, installs, removals and upgrade questions:



Retailer Services

If you’re interested in becoming a retailer or have any questions contact:


Engineering and Construction Services

Engineering, procurement, construction and maintenance services questions:


All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).


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