Simply type your question, and let Ask Us search our system for your answer.
Contact our customer care centre at 310-2010. Home and Small Business only.
Chat online with a member of our customer care team.
Click the categories below to view the contact information for key areas of ENMAX.
Report the outage / issue or contact our trouble line anytime at 403-514-6100.
For gas related issues, please visit Atco GasFor emergencies call 403-245-7222
Need help? Here's a list of people who can help.
Contact The City of Calgary at 3-1-1
Water and sewer call 3-1-1
Monday to Friday 8 a.m. to 8 p.m.Saturday 8 a.m. to 4:30 p.m.We are closed on Sunday and most statutory holidays except Canada Day (Monday, July 2) and Labour Day (Monday, September 3) from 8 a.m. to 5 p.m.
Most replies take approximately three to five business days. If this is an urgent billing matter, please contact our Customer Care Centre at 310-2010.
For electricity, natural gas, municipal services (if billed by ENMAX), and account and billing inquiries.
310-3010 or 1-877-571-7111
We are pleased to offer online payment arrangements, please visit My Account at your convenience to set up an arrangement.
Monday to Friday 8 a.m. to 6 p.m.We are closed on Saturday, Sunday and holidays.
Accounts that begin with a “5”:
310-2010 or 1-877-571-7111smallbusiness@enmax.com
Monday to Friday 8 a.m. to 5 p.m.Closed weekends and holidays
Accounts that begin with a “A”:
403-514-2199 or 1-866-331-2199business@enmax.com
Monday to Friday 8 a.m. to 4:30 p.m.Closed weekends and holidays
403-514-2111
310-2010 or 1-877-571-7111
Monday to Friday 8 a.m. to 5 p.m.Closed weekends and holidays
ENMAX Corporation141 50 Avenue S.E.Calgary, Alberta T2G 4S7
ENMAX Corporation110-10216 124 ST NWEdmonton, Alberta T5N 4A3
Bright Nights is a residential lease lighting program offered by ENMAX Power Services Corporation.
brightnights@enmax.com
A well lit neighborhood can help discourage trespassers and create a safer community. If your alley isn't lit well and you're concerned about your safety or protecting your property, you may want to consider signing up for ENMAX Power Services Corporation's residential Bright Nights program.
For City of Calgary street lighting inquiries, please call 3-1-1.
Looking for a specific contact? Click an area of interest for contact details:
Contact Details:
Engineeers in training career inquiries
Enviromental policy and management
Visit ePost
ENMAX Corporation is proud to offer Calgary Grade 5 students learning about electricity in the classroom.
General and encroachment inquiries
Visit www.albertaonecall.com
Connecting or disconnecting power, moving power lines, or moving equipment questions:
getconnected@enmax.com
General meter, meter reading, installs, removals and updgrade questions:
TRAC@enmax.com
If you’re interested in becoming a retailer or have any questions contact:
Engineering, procurement, construction and maintenance services questions:
403-514-3355
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.