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Outage Information
Report an outage by phone or online
ENMAX Power’s service territory includes the City of Calgary and parts of Rocky View County and Tsuut’ina Nation.
To report an outage
by phone: 403-514-6100
Outage information outside service territory
Edmonton:
EPCOR: 780-412-4500 or 310-4300
Ponoka:
403-783-4431 (weekdays 9:00 a.m. – 4:30 p.m.)
403-783-0143 (evenings, weekends, holidays)
Red Deer:
403-342-8274 (weekdays 7:30 a.m. – 4:30 p.m.)
403-348-5700 (evenings, weekends, holidays)
Cardston:
403-308-0524 (emergency/after hours)
Lethbridge:
311 (weekdays 8:00 a.m. – 4:30 p.m.)
403-320-3940 (after hours)
To renew your Easymax® plan
You can conveniently and quickly renew your Easymax® with your online account.
- Sign in to your online account.
- Open the menu and select Manage my services.
- Select Manage my plan.
- On the Manage my plan page select New offers
- Review your renewal options and select the rate and term that best suits your needs.
- If you have any questions, please connect with an agent using our Live Chat feature.
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Meter services
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Installs, removals, upgrades
For new meter installation or permanent removal of the meter, contact your electrical retailer.
For temporary disconnection of the meter/power refer to “Power modifications and new services” below
