View current planned and unplanned outages in Calgary
Conveniently report outages and receive personalized outage notifications
Set up outage notifications directly to your phone or email.
Download the ENMAX Power Outage mobile app for anytime, anywhere access to outage notifications from your mobile device.
Please call EPCOR's Trouble Response Line at 780-412-4500 or 780-310-4300
Contact 403-342-8274 (from 8 a.m. to 4:30 p.m.); 403-348-5700 (after hours)
Contact 403-308-0524 or 403-653-5035
Being aware of safety hazards and maintaining proper electrical safety standards in your home can help you and your family stay safe.
What to do when the power goes out
Electrical Safety Checklist
Find out more about electrical safety
Safety at home
ENMAX Power offers a free safety tutorial for companies with employees or equipment working near electrical infrastructure in Calgary.
Ground Disturbance Guidelines
Safety at work
Online access to our safe work procedure documents and design standards.
To obtain access or to see if you qualify, please email:
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).
We are unable to provide chat services for payment arrangement setup/modifications. For these services, please call 310-3010.
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.