ENMAX measures safety performance across all our operations. This is done in several ways including tracking and analyzing incidents, and reporting on and evaluating hazards and near misses. This data lets us see trends and proactively identify hazards and potential safety issues so we can make process improvements, implement controls and design our procedures to prevent future incidents from occurring.
Safety is a core value at ENMAX and everyone has a role to play. We believe that there is nothing more important than the health and safety of our employees, contractors, customers and the communities where we work.
Safety is a key part of the ENMAX culture. While we do all we can to anticipate and prevent errors and workplace incidents, we know that mistakes and failures will happen. By growing our capacity to fail safely, our goal is that nobody gets hurt when incidents occur.
At ENMAX, we have a dedicated occupational health and safety team that helps educate and protect the public as well as our employees. This team visits our field crews and responds to public incidents involving electrical equipment to help companies learn from issues that may occur, and also facilitate further training on working around power lines.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
For new services, transfers or renewals, please call 310-2010 or click here to self serve online.