Why outages occur
Unexpected outages
Unexpected power outages can happen for any number of reasons, some that we cannot predict.
From high winds and snowstorms to vehicle accidents and lightning strikes, power outages are often caused by circumstances beyond ENMAX Power’s control.
Planned outages
In order to ensure we maintain reliable service to our customers, upgrades and maintenance to the electrical system are required. Working around high voltage equipment is a major safety concern. ENMAX Power planned outages occur to allow crews to work safely and efficiently.
Planned outages during extreme weather
As the owner and maintainer of Calgary’s electrical infrastructure, we have a requirement to perform maintenance year-round, and to continue providing safe and reliable service to our customers.
Our commitment to customers: We make our best effort to inform customers about outages. We thank you for your understanding when circumstances are beyond our control or change quickly.
