Your electrical meter
Meter reading
ENMAX Power is responsible for recording your electrical use and reporting this monthly to your retailer in select regions in Alberta.
In the City of Calgary, ENMAX Meter Readers are also contracted to read and report on water usage for the City of Calgary Waterworks. This means our Meter Readers are reading both your electrical and water usage when they visit your property.
ENMAX Power also supports Cardston (electrical and water), Ponoka (electrical only) and Red Deer (electrical only) with their meter reading program.
Sites that record peak demand (150kVa or greater) more than once in a calendar year are read through interval meters. Interval readings are provided in 15 minute intervals through phone lines or wirelessly.
Wondering when your meter will be read next? Check out our meter reading schedule.
Submitting a meter read
You can submit your own personal reading of your meter to help verify use if:
- you are moving in/out of your home
- you need to provide a monthly read (e.g. ENMAX Power Meter Reader was unable to access your meter).
Important note: Concern over high consumption and billing related concern must be discussed with your retailer.
We service customers in the following areas:
- Electric meter reading: Calgary, Cardston, Red Deer and Ponoka
- Water meter reading: Calgary and Cardston
There are several ways a customer can report a meter reading to us: Don't know where to find your electric meter number? Learn how to read your meter.
Ways to submit meter readings
Send a photo or call
Send a clear photo of your meter and reading to meters@enmax.com
Call 403-662-3250 and leave a voicemail with your name, address and reading number.
Submit meter reading form
Meter replacement
ENMAX maintains over 600,000 electrical meters within our service territory, including Calgary and parts of Tsuut’ina Nation, Rockyview County and Foothills County. We regularly replace meters that have reached the end of their service life. These exchanges help ensure your electricity use is measured accurately and billed fairly, in compliance with the Electricity and Gas Inspection Act.
If the meter on your property has expired, it must be replaced, even if it appears to be working normally.
