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Equalized Payment Plan

More predictability and easier budgeting 


An Equalized Payment Plan lets you spread your payments evenly throughout the year for more predictability and can help smooth out seasonal high bill periods.

EPP Graph


Getting set up is easy

Sign into your account


You can set up your Equalized Payment Plan with your ENMAX online account or call a member of our team at 310-2010.




How an Equalized Payment Plan works


Electricity 

Setting your monthly payment

 

When you set up your plan, our system will calculate a suggested equalized payment based on available information for your location. You have the flexibility to set a payment that is 10 per cent less than that suggested amount or up to 100 per cent more.

There are no additional costs to set up equalized payments.

Electricity 

Adjusting your payment

 

You’re free to adjust your payment (up to 10 per cent less or 100 per cent more) by calling 310-2010. Your adjusted equalized payment amount will appear on your next bill.

Electricity 

Settle-up month

 

Once a year your Equalized Payment Plan will have a settle-up month. The settle-up month will be the same month that you set up your Equalized Payment Plan. If over 12 months you’ve paid more than you were billed your settle-up balance will show an overpayment. If you paid less than the total you were billed for the previous year, your account will have a balance owing.

Electricity 

Your Equalized Payment Plan auto renews annually  

 

After your settle-up month your Equalized Payment Plan will automatically renew for the next 12 months. A new equalized payment amount may be suggested based on your previous 12 months of bills.

Electricity 

Equalized Payment Plan eligibility

 

Accounts with an overdue balance, unpaid security deposit, active payment arrangement, or active installment plan are not able to set up equalized payments. Once any of these situations are cleared up, an Equalized Payment Plan can be created.

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Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).