ENMAX is warning of a phone and text scam where a fraudster claims to be from ENMAX and threatens power disconnection if payment is not received. This is not from ENMAX.
ENMAX does not request cash payments at a kiosk, credit card details over the phone or text, or accept payment by bitcoin. Additionally, we do not disconnect power without fair warning and process.
If you receive a suspicious phone call or text, do not give out any personal details. If you are unsure of the legitimacy of a call or text, or would like to check your account balance, please call our Customer Care Centre at 310-2010 or by signing in to your
online account.