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Water, recycling, waste and other municipal services

 Municipal Services

ENMAX Encompass Inc. is contracted to provide Customer Care and invoicing for municipal services in the following areas:

Municipal Q&A

​​​​​​​​​​​​The City of Calgary

Water Treatment and Supply

The City of Calgary provides safe, reliable drinking water to over one million Calgarians and members of the surrounding communities of Airdrie and Chestermere. Two water treatment plants and a complex network of underground pipes, water mains, reservoirs and pump stations deliver this valuable resource to our customers each day.

Wastewater Collection and Treatment

The wastewater system protects public health and the environment by collecting and treating wastewater from residences, schools, hospitals, businesses and industries. Wastewater enters the system through sinks, toilets, bathtubs and major appliances where it travels through underground pipes before arriving at one of three wastewater treatment plants for treatment. It is then returned to the river.

Stormwater Management

This service collects and manages the water from rain or snow and ice melt, and moves it to the nearest river or creek through storm drains, pipes and ponds. It helps to protect you, your property and our environment.

Blue Cart Program

The Blue Cart Program is a weekly residential recycling pick-up service for single family dwellings up to and including four-plexes.

Green Cart Program

The Green Cart Program is a food and yard waste pick-up service for single family dwellings up to and including four-plexes. Carts are collected weekly in the summer season and every-other-week in the winter months.

Waste Management Charge

The program fees are calculated separately for each cart program based on the costs associated with collection and processing. The costs for each program vary seasonally but this is averaged out over the year to keep the fee consistent from month to month. Your monthly cart program fees are not a “per-collection” fee but cover all the components of the residential cart programs, including:

  • Providing carts to Calgarians and cart maintenance
  • Collection of material from your home
  • Sorting, processing and disposing of material
  • Education, outreach and program support

Learn more about these services for The City of Calgary


Town of Cardston


Water and Sewer billing in the Town of Cardston is managed by ENMAX Energy Corporaton. All properties requiring water connection or tenants requiring utilities in their name must call ENMAX Energy toll-free at 310-2010 or 1-877-571-7111 (Outside Alberta).

Any properties requiring water to be shut off at the street must call the town office and request this service. Call 403-653-3366.

If you are experiencing any problems with the water or sewer service to your property, please call the town office. If it is an after hours emergency, please call 403-653-5035.

All new properties in the town are required to have a water meter installed.


The Town of Cardston offers residential and commercial garbage collection services to in town residents and businesses.

Learn more about these services for the Town of Cardston

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).