An email phishing scam is targeting both ENMAX customers and the broader public. Two different emails are circulating that appear to be sent from an ENMAX address and prompt recipients to click on a link or view a document.

If you receive a suspicious message, delete it. Do not click on the link or open the attachment. If you have already received this email and submitted your ENMAX login credentials, we recommend that you update your user name and password.

This scam is currently targeting small businesses in Calgary, primarily restaurants.

A caller claims to be from ENMAX and threatens that power will be disconnected immediately unless the customer’s bill is paid in full using a credit card or pre-paid credit card.

If you receive this call, hang up and do not give out any information. Power cannot be cutoff without fair warning and process, and ENMAX does not take credit card payments over the phone.

Thanks to alert customers, there has been a report of a man appearing at a customer’s door in Calgary wearing an ENMAX T-shirt while acting suspiciously and asking vague questions about energy use. ENMAX does not go door-to-door, but we do have meter readers out there who carry ENMAX ID.

Should you experience this please call police at 403-266-1234 (non-emergency) if the person is gone or 9-1-1 if person is still present.