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Want to know more about your ENMAX bill? Check out our Billing page or the Questions and Answers to the right.

Learn more about billing

Need help reading your bill?

You can learn more about how your bill is divided up, consumption and delivery charges and payment options.

View an example of a bill

Billing Q&A

Billing

View our Payments section for information on payment options, pre-authorized payment, and questions and answers.

Learn more about payments

Pay with your credit card.

We've added credit cards as an option for ENMAX Energy retail customers and small commercial customers on EasyMax®, Basic and Balance Plans) to pay your monthly bill.

Learn more

Payment Q&A

Payments

In certain municipalities, ENMAX Energy Corporation is responsible for billing water, sanitary, storm sewer, solid waste and other municipal services.

Learn more about the additional services in which ENMAX Energy provides billing support.

Municipal Q&A

Water, recycling, municipal services

Complete a Landlord Agreement with ENMAX Energy to make maintaining your property's utility account simple.

Visit our landlord page

Landlord Q&A

Landlord centre

ENMAX Energy Corporation provides peace of mind when renting out your property.


Customer Care

Moving across the street or across Alberta?

Visit our movers’ page and find out how easy it is to get your energy set up at your new home, or about taking your services with you.

If you’re moving and need to cancel your service, please get in touch with us at 310-2010.




Business Services

RRO, Default, EasyMax, Basic and Balance customers. (Accounts that begin with '5')


We're here to help


Have questions? Check out our questions and answers section for information on your account, how we invoice you, power outages, meter information and all of the services we provide for our customers across Alberta.


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Questions and answers

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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