You can submit a meter reading by emailing a photo of your meter to
email@example.com, or by calling in your reading to our recording system at 403-662-3250. You can also
submit your meter reading online here.
For general inquiries about your meter, please contact our Customer Care Centre at 310-2010 or
send us a message
Primary metered customers can call 403-514-3716 for assistance.
To get new or temporary electrical service in Calgary, outside of the downtown core network system, please email
firstname.lastname@example.org or call 403-514-3716.
If you require new or temporary service within the downtown core, please email email@example.com or call 403-514-3716.
You can check
this map if you aren't sure if your site falls within the network boundaries.
Customers with larger consumption requirements - primary metered customers - should go
here for more information and to complete the service request form.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).