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What might be affecting your bill

We are now experiencing and—based on publicly available information—forecasting higher prices for electricity across Alberta for the rest of summer and potentially into autumn. Check your bill to see if you have the Regulated Rate Option or EasyMax floating rate* plan, which match the market rate of electricity and will fluctuate, as well. It is anticipated that those customers may soon begin to see higher prices on their bills. Price increases during the summer months can be due to many factors, including but not limited to seasonal heat and air conditioner use, higher demand as society recovers from the pandemic, and current drought conditions across Western North America that are tightening electricity supply regionally and increasing demand on our grid systems. 

Check out our Energy Saving Tips for easy and low-cost ways to reduce energy consumption. Also, customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

* Some conditions, admin, other fees and taxes beyond the electricity rate also apply.

Where your money goes

The money we all pay for our energy supports creating the energy and getting it to you to use in your home.





CREATING ENERGY

These fees pay for costs associated with producing electricity and natural gas and are set by the companies that create the energy.



TRANSMISSION & DISTRIBUTION

These costs support the maintenance and building of the electricity wires and natural gas lines that move energy around Alberta.



YOUR ENERGY USE

How much electricity and natural gas you use every month is measured by a meter and you pay your provider for the energy you use.



MUNICIPAL SERVICES

In some areas in Alberta, your bill may also include municipal fees for water, wastewater/drainage, and waste/recycling each month.

Bill Charges Breakdown

Here’s an example of what an average ENMAX Energy residential customer’s bill could look like:*


Electricity

Electricity Breakdown

Natural Gas

ENatural Gas Breakdown

Electricity and Natural Gas

Electricity and Natural Gas Breakdown

 

* Bill breakdown estimates represent our average annual cost breakdown for a retail customer in Alberta from January 1, 2020 to December 31, 2020.

Visit our Bill Guide to see where these various charges appear on your bill.


Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).