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What might be affecting your bill


Weather Weather or seasons

Rising or cooling temperatures can change how much energy you use to stay comfortable. As well longer daylight hours in summer can reduce energy used for lighting.


Rate changes

The rate cap has been removed from the Regulated Rate Option (RRO) for electricity. If you’re on the RRO or the floating rate you could see greater price swings.


Carbon Tax

As of April 1, 2020, the federal carbon tax on natural gas is $1.58/GJ.

Check out our Energy Saving Tips for ways to manage your electricity consumption.
To learn about things that can influence your bill throughout the year see our Customer Care page.

Where your money goes

The money we all pay for our energy supports creating the energy and getting it to you to use in your home.





CREATING ENERGY

These fees pay for costs associated with producing electricity and natural gas and are set by the companies that create the energy.



TRANSMISSION & DISTRIBUTION

These costs support the maintenance and building of the electricity wires and natural gas lines that move energy around Alberta.



YOUR ENERGY USE

How much electricity and natural gas you use every month is measured by a meter and you pay your provider for the energy you use.



MUNICIPAL SERVICES

In some areas in Alberta, your bill may also include municipal fees for water, wastewater/drainage, and waste/recycling each month.

Bill Charges Breakdown

Here’s an example of what an average ENMAX Energy residential customer’s bill could look like:*


Electricity

Electricity Breakdown

Electricity and Natural Gas

Electricity and Natural Gas Breakdown

 

* Bill breakdown estimates represent our average annual cost breakdown for a retail customer in Alberta from January 1, 2019 to December 31, 2019.

Visit our Bill Guide to see where these various charges appear on your bill.


Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).