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Payments

​​Payments can be made through the following methods:

You manage your account by using your online account.

Our Customer Care team can also help you see our Contact us page for hours. Several account options including account balances and payments are also available through 24/7 ENMAX Virtual Assistant 310-2010.

Other ways to pay:

  • Internet banking
  • ​Telephone banking
  • In person at your bank
  • Cheque by mail (ENMAX Energy, PO Box 2900 STN M, Calgary, AB T2P 3A7)
  • Calgary City Cashier (Municipal Building, 800 MacLeod Trail S.E) 


*Credit Card payments are only accepted online through enmax.com when you sign into your account or through our ENMAX Virtual Assistant at 310-2010. Please do not provide any credit card related information (card number, CVV, etc.) to us by e-mail, live chat or directly to one of our staff members.​

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

​*Credit Card payments are only accepted online through enmax.com when you sign into your account. Please do not provide any credit card related information (card number, CVV, etc.) to us by e-mail, live chat, telephone or any other transmission channel.