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Payments

​​There are several payment options available for our customers.  Payments can be made through the following methods:

  • Internet banking
  • ​Telephone banking
  • In person at your bank
  • Cheque by mail
  • Pre-authorized payment
  • Credit card payment* (ENMAX Energy residential energy plans and small commercial EasyMax ®, Basic and Balance plans)

*Credit Card payments are only accepted online through enmax.com when you sign into your account. Please do not provide any credit card related information (card number, CVV, etc.) to us by e-mail, live chat, telephone or any other transmission channel.​

To set up pre-authorized payments with your bank account or credit card please sign in to your account

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

​*Credit Card payments are only accepted online through enmax.com when you sign into your account. Please do not provide any credit card related information (card number, CVV, etc.) to us by e-mail, live chat, telephone or any other transmission channel.

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