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​​​​​​​​​Your power is out but not found here? ​​To report an outage please select your location.

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Current Outages (Updated at 5:02 PM)

Current Outages Outages going on right now




When the po​wer 
goes out​


You may have damage to your:

  • underground service wires or
  • overhead service wires

Prevent damage to your service wires by trimming trees.

If a t​ree touches or brings down a power line


Call 911

  • If lines are sparking
  • If there is a fire
  • If a power line is on the ground
  • Do not remove branches or tress from wires. Electricity can travel through any object that touches the wire.
  • Stay back at least 10 metres from any wires that are down.​

How we restore power during an ou​t​age


Our response is prioritized by the following:

  • Threats to pubic safety and emergency situations
  • Transmission lines and substations to restore power to the greatest number of customers at once​​​

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit or call 310-4822 (toll free in Alberta).


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