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If you’re moving almost anywhere in Alberta sign in online and update your information, or call us at 310-4010.

​

​I’m a current customer

​I want to take my ENMAX Energy plan
or the Regulated Rate option (RRO) with me.

Select

I’m a new customer

I want electricity or natural gas set-up
at my new house / apartment. 

Select

​I’m a landlord/property manager

I want to handle energy accounts
for my rental​ properties.  ​

Select

  Transfe​r my services

Moving your ENMAX Energy Plan ​

If you’re moving almost anywhere in Alberta sign in online and update your information, or call us at 310-2010 or 1-877-571-7111 (Outside Alberta).

ENMAX Energy serves most areas in Alberta except for Medicine Hat, local gas co-operatives and some REAs.

​

Moving with the Regulated Rate Option ​

Call us at 310-2010 and we’ll help you transfer your service if you’re moving to an area ENMAX Power serves.

ENMAX Power is responsible for the Regulated Rate option in Calgary, Red Deer, Ponoka and Cardston. ​

​

A new home means new energy – in more ways than one.

If you’re moving within Alberta*​

You can choose a competitive retail plan for your electricity and natural gas or the Regulated Rate Option (RRO) in your service area.

Learn more about ENMAX Energy plans.

Learn more about RRO services here.

*ENMAX Energy serves most areas in Alberta except for Medicine Hat, local gas co-operatives and some REAs.

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​

  Landlord/Property Manager


Powering your properties

Whether you manage one property or a hundred, ENMAX can help make the transition between you and your tenant a more seamless experience.

I’m a Landlord/Property Manager with multiple properties or buildings:

Contact our Small Business Team to learn more about the products and services we offer for both electricity and natural gas across the province.


I’m a Landlord and I self-manage my property:

Contact our Alberta-based Customer Care Team.

I’m a tenant:

Contact our Alberta-based Customer Care Team.

​

It’s your move.

Here’s what you’ll need to move your energy:

  • Move in and move out dates
  • Your new address
  • A phone number that we can contact you at (before, during and after the move if possible)
  • Also, if you haven’t done so, setting up an online account can be a convenient way to manage your account and move

Moving tips and checklist

Click to download.


Frequently Asked Questions

If you’re moving in Alberta in most cases you can take your energy with you. Simply sign-in to your online account, or call us at 310-4010 and we’ll help get you set up.


CONTACT US

Got a billing question? Want to report a power outage? We've got all the contacts you need.

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Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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