Learn how power travels from a generation facility to your home.
One of ENMAX Energy Corporation's key strategies is to further develop the natural gas and renewable components of our generation portfolio.
Find out more about generation
Calgarians rely on us every day to provide them with safe and reliable power. As our city grows, so do our needs for electricity. At ENMAX Power Corporation, we are committed to providing long-term, innovative solutions to meet the growing demands of our city.
Transmission and Distribution
Installing underground cables in Calgary without impacting the CTrain.
ENMAX Power Corporation provides customers with reliable, high-quality power. Power interruptions including unplanned and planned interruptions, sometimes occur, though, for a variety of reasons.
Preparing for outages
What to do when the power goes out
To report a power outage or other electrical trouble in Calgary, call the ENMAX Power Trouble Line:
CALGARY 403-514-610024 hours a day, seven days a week.
For updates about current outages, visit our
outage information page.
If you are a member of the media and are looking for information regarding a power outage, please visit our
gas related issues, please visit
For emergencies, call 403-245-7222 in Calgary or 780-420-5585 in Edmonton. For all other Alberta locations, call 1-800-511-3447.
Those who live outside the Calgary service area have a different Wires Service Provider.
To find out who you should contact in the event of a power interruption, check your electricity statement for outage contact information. Or, if you know who your Wires Service Provider is, you can use the following list of 24 hour trouble centres:
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).
We are unable to provide chat services for payment arrangement setup/modifications. For these services, please call 310-3010.
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.