We use cookies and other web tracking technologies to improve our services, identify areas for repair, better understand what our customers use and don't use, and for marketing services. To learn more, visit our Privacy Commitment.
CLOSE
Skip to main content

HOW DOES POWER GET TO YOU?

Learn how power travels from a generation facility to your home.

One of ENMAX Energy Corporation's key strategies is to further develop the natural gas and renewable components of our generation portfolio.

Find out more about generation

Our generation facilities​​

Natural gas powered
District energy centres
Wind powered
Generation

Developing today for a better tomorrow

Providing you with a safe and reliable electric system

Calgarians rely on us every day to provide them with safe and reliable power. As our city grows, so do our needs for electricity. At ENMAX Power Corporation, we are committed to providing long-term, innovative solutions to meet the growing demands of our city.

Transmission and Distribution​​

Our system


Installing underground cables in Calgary without impacting the CTrain.

Transmission and Distribution

What to do if the lights go out in your neighbourhood

ENMAX Power Corporation provides customers with reliable, high-quality power. Power interruptions including unplanned and planned interruptions, sometimes occur, though, for a variety of reasons.

Preparing for outages
What to do when the power goes out

Report an outage

To report a power outage or other electrical trouble in Calgary, call the ENMAX Power Trouble Line:

CALGARY 403-514-6100
24 hours a day, seven days a week.

For updates about current outages, visit our outage information page.

If you are a member of the media and are looking for information regarding a power outage, please visit our media centre.

For gas related issues, please visit Atco Gas 
For emergencies, call 403-245-7222 in Calgary or 780-420-5585 in Edmonton. For all other Alberta locations, call 1-800-511-3447.

Those who live outside the Calgary service area have a different Wires Service Provider.

To find out who you should contact in the event of a power interruption, check your electricity statement for outage contact information. Or, if you know who your Wires Service Provider is, you can use the following list of 24 hour trouble centres:

FORTIS ALBERTA 310-WIRE (310-9473)
EPCOR 780-412-4500 (in Edmonton)
CITY OF RED DEER 403-348-5700​​​
Outages
Alberta One Call

 

Where's the Line?

​

CONTACT US

Got a billing question? Want to report a power outage? We've got all the contacts you need.

View contact directory

FOLLOW US

Interested in finding out more about the ENMAX community? Come visit us.

FEEDBACK

Help us improve enmax.com by sharing your recent online experience with us.

Take our survey

SCREEN SHARE

Need website help over the phone? Share your screen with us, and we’ll figure this out together.

Screen share with agent

Having trouble with Screen share?

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

​​​​​​​​​​​​​​​​​

Legal
Privacy
©2018 ENMAX Corporation and its subsidiaries.   ™  and ®ENMAX Corporation
Enmax Live Chat*