We use cookies and other web tracking technologies to improve our services, identify areas for repair, better understand what our customers use and don't use, and for marketing services. To learn more, visit our Privacy Commitment.
Skip to main content

Retail electricity in Calgary

Because of Alberta’s unique energy marketplace, companies and cooperatives can operate as electricity retailers and sell electricity direct to consumers. In Calgary, ENMAX Power distributes electricity on behalf of retailers to their customers.


Our team can help guide you through the retailer application process.

How to apply


As the electricity distributor for Calgary, we have very specific services that we’re responsible for. Retailers also have responsibilities that are unique to them.

See more about responsibilities


We are proud to offer resources and guides to help retailers operate their businesses more efficiently.

Load settlement reporting

Site catalogues

Tariff bill calendar

Retailer guide and documents

Have a question?

If you’re interested in becoming a retailer or have any questions:

Email: TRAC@enmax.com

Technical Retail Access Centre (TRAC)

ENMAX Power maintains a support service called TRAC. This service provides a single point of contact for ALL Retailer questions with an estimated response time of 2 business days and is accessed exclusively by e-mail.

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).

Enmax Live Chat*