Because of Alberta’s unique energy marketplace, companies and cooperatives can operate as electricity retailers and sell electricity direct to consumers. In Calgary, ENMAX Power distributes electricity on behalf of retailers to their customers.
Our team can help guide you through the retailer application process.
How to apply
As the electricity distributor for Calgary, we have very specific services that we’re responsible for. Retailers also have responsibilities that are unique to them.
See more about responsibilities
We are proud to offer resources and guides to help retailers operate their businesses more efficiently.
Load settlement reporting
Tariff bill calendar
Retailer guide and documents
If you’re interested in becoming a retailer or have any questions:
ENMAX Power maintains a support service called TRAC. This service provides a single point of contact for ALL Retailer questions with an estimated response time of 2 business days and is accessed exclusively by e-mail.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
For payment arrangement setup/modifications please call 310-3010.
For water/waste/recycling please call 310-2010.
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.