Because of Alberta’s unique energy marketplace, companies and cooperatives can operate as electricity retailers and sell electricity direct to consumers. In Calgary, ENMAX Power distributes electricity on behalf of retailers to their customers.
Our team can help guide you through the retailer application process.
How to apply
As the electricity distributor for Calgary, we have very specific services that we’re responsible for. Retailers also have responsibilities that are unique to them.
See more about responsibilities
We are proud to offer resources and guides to help retailers operate their businesses more efficiently.
Load settlement reporting
Tariff bill calendar
Retailer guide and documents
If you’re interested in becoming a retailer or have any questions:
ENMAX Power maintains a support service called TRAC. This service provides a single point of contact for ALL Retailer questions with an estimated response time of 2 business days and is accessed exclusively by e-mail.
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).
We are unable to provide chat services for payment arrangement setup/modifications. For these services, please call 310-3010.
To start chat, please enter your details.
You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.