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Payments

​​There are several payment options available for our customers.  Payments can be made through the following methods:

  • Internet banking
  • Telephone banking
  • In person at your bank - confirm that your bank is open during this time
  • In person at the City Cashier located in City Hall (location subject to change, please visit calgary.ca for up-to-date information) - confirm that the City Cashier is open during this time
  • Cheque by mail (ENMAX Energy, PO Box 2900 STN M, Calgary, AB T2P 3A7)
  • Pre-authorized payment  (Pre-authorized monthly payments can be setup through your online account.)
  • Credit card payment* (ENMAX Energy residential and small commercial EasyMax® plans)
(Debit cards, including Visa® or MasterCard® debit cards cannot be used for ENMAX payments.)

 

*Credit Card payments are only accepted online through enmax.com when you sign into your account. Please do not provide any credit card related information (card number, CVV, etc.) to us by e-mail, live chat, telephone or any other transmission channel.​

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

​*Credit Card payments are only accepted online through enmax.com when you sign into your account. Please do not provide any credit card related information (card number, CVV, etc.) to us by e-mail, live chat, telephone or any other transmission channel.