Online sign up and account services are currently unavailable due to scheduled maintenance. We apologize for any inconvenience.
At this time, customers in Calgary and Cardston are able to submit readings for both their electrical and water meters.
Customers in Ponoka and Red Deer are able to submit electrical reads only.
Instead of filling out this form, you can submit a photo of your meter to
View an example photo to see what information we need.
If you don't have the ability to email a photo, you can call 403-662-3250 and leave a voicemail with your readings.
The information you provide is protected under the
Personal Information Protection Act (Alberta) and will only be used in accordance with the provisions of
ENMAX's Privacy Commitment. If you have any questions or concerns about the collection of your personal information, please contact the ENMAX Privacy Manager at 403-514-3000.
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).
To start chat, please enter your details.
You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.