At this time, customers in Calgary and Cardston are able to submit readings for both their electrical and water meters.
Customers in Ponoka and Red Deer are able to submit electrical reads only.
Instead of filling out this form, you can submit a photo of your meter to
View an example photo to see what information we need.
If you don't have the ability to email a photo, you can call 403-662-3250 and leave a voicemail with your readings.
The information you provide is protected under the Personal Information Protection Act (Alberta) and will only be used in accordance with the provisions of
ENMAX's Privacy Commitment. If you have any questions or concerns please contact us at 310-2010 toll-free across Alberta or e-mail us at
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
For payment arrangement setup/modifications please call 310-3010.
For water/waste/recycling please call 310-2010.
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.