Are you new to the area or moving to a new location? Or are you taking over services where you live? If you do not choose a retailer, your electricity will be supplied by the RRO provider in your area.
All we need is some information to get your service(s) set up.
We will send confirmation to your email, once your account has been set up.
This service form is available for residential customers living in Calgary, Red Deer, Cardston & Ponoka. If you would like to set up an account for your small commercial business, please contact us at
310-2010 (toll-free in Alberta) to assist you.
The date that you become responsible for utility services at your new location. Please enter a date that is a maximum of 30 days in the past or 60 days in the future of today's date; otherwise, contact us at 310-2010 (toll free in Alberta).
Note: If your new address is in a municipality for which ENMAX provides billing services and you are responsible for the municipal services, these services will automatically be added to your account.
If your mailing address is outside of North America, please contact us at 310-2010 (toll free in Alberta) to verify details.
Set up an Equalized Payment Plan (Optional)
A deposit will be applied to your first bill. It is calculated by using three times the monthly average at the specific address. Alternatively, if you sign up for pre-authorized payment you may not be required to pay a deposit. Please contact us at 310-2010 (toll-free in Alberta) to assist you.
The information you provide is protected under the Personal Information Protection Act (Alberta) and will only be used in accordance with the provisions of
ENMAX's Privacy Commitment. If you have any questions or concerns about the collection of your personal information, please contact the ENMAX Privacy Manager at 403-514-3000.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
For new services, transfers or renewals, please call 310-2010 or click here to self serve online.