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Want to know more about your ENMAX bill? Check out our Billing page or the questions and answers section to the right.

Learn more about your bill

Learn about paperless billing

Need help reading your bill?​

You can learn more about how your bill is divided up, consumption and delivery charges and payment options.

View an example of a bill

The ENMAX Energy bill explained​​​

Trouble paying your bill?

Billing Q&A

Billing

View our Payments section for information on payment options, pre-authorized payment, and questions and answers.​

Learn more

Pay with your credit card.

We’ve added credit card payments as an option for customers on ENMAX Energy residential energy plans and small commercial EasyMax ®, basic and balance plans.

Find out more

Payment Q&A

Payments

In certain municipalities, ENMAX Energy Corporation is responsible for billing water, sanitary, storm sewer, solid waste and other municipal services.

Learn more about the additional services in which ENMAX Energy provides billing support.

Changes to your water charges on your bill? See our Water Use page for ideas and resources.

Municipal Q&A

Water, recycling, municipal services

Setting up a landlord agreement means that electricity services will be transferred to you or your management company when a tenant leaves. This can help you avoid disconnections and additional fees.

If you have questions or would like to set up a landlord agreement, please call us at 310-2010.

Learn more

Landlord Q&A

Landlord support

A landlord agreement can help provide peace-of-mind when renting out your property.


Customer Care

Moving across the street or across Alberta?

Visit our movers’ page and find out how easy it is to get your energy set up at your new home, or about taking your services with you.

If you need help with your move please call our moving team at:
310-2010

If you're ready to sign up for EasyMax®, click here.
or for our regulated rate option click here.


Connect with our award winning Alberta based customer care team

Learn more


We're here to help


Have questions? Check out our questions and answers section for information on your account, how we invoice you, power outages, meter information and all of the services we provide for our customers across Alberta.


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Frequently asked questions

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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