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Want to know more about your ENMAX bill? Check out our Billing page or the questions and answers section to the right.

Need help reading your bill?​

You can learn more about how your bill is divided up, consumption and delivery charges and payment options.

View an example of a bill

The ENMAX Energy bill explained​​​

Trouble paying your bill?

Billing Q&A

Billing

View our Payments section for information on payment options, pre-authorized payment, and questions and answers.​

Learn more

Pay with your credit card.

We’ve added credit card payments as an option for customers on ENMAX Energy residential energy plans and small commercial EasyMax ®, basic and balance plans.

Find out more ​​​

Payment Q&A

Payments

In certain municipalities, ENMAX Energy Corporation is responsible for billing water, sanitary, storm sewer, solid waste and other municipal services.

Learn more about the additional services in which ENMAX Energy provides billing support.

Municipal Q&A

Water, Recycling, Municipal Services

Setting up a landlord agreement means that electricity services will be transferred to you or your management company when a tenant leaves. This can help you avoid disconnections and additional fees.

If you have questions or would like to set up a landlord agreement, please call us at 310-2010.

Landlord Q&A

Landlord support

A landlord agreement can help provide peace-of-mind when renting out your property.


Customer Care

Moving across the street or across Alberta?

Visit our movers’ page and find out how easy it is to get your energy set up at your new home, or about taking your services with you.

If you need help with your move please call our moving team at 310-2010

If you're ready to sign up for EasyMax®, click here. or for our regulated rate option click here.


Connect with our award winning Alberta based customer care team

Learn more


We're here to help


Have questions? Check out our questions and answers section for information on your account, how we invoice you, power outages, meter information and all of the services we provide for our customers across Alberta.


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Frequently asked questions

Whether you need a new electrical service or are making changes to your existing electrical service, we can help you get your project started.

Get connected

Utility Rights of Way

Utility Right-of-Ways (URW) are usually located adjacent to the residential property line and may contain underground powerlines, transformers, poles or allowances for overhead lines.

To learn more about Utility Rights of Way
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Get Connected

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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