With this option, you will receive an email with an invoice attachment (in Adobe PDF format).
We would like to inform you that such communication by email over the Internet and other publicly accessible networks is not secure, and is subject to possible loss, interception or alteration while in transit.
With this option, you will receive an email notice (without any attachments) whenever an invoice is posted to your billing account(s). You can then access your invoice(s) via our secure website which requires a username and password.
You can access your account and invoice information via
www.enmax.com/reports. Access to this website is secure and requires a username and password, which you should have been provided with after sign up. If you do not have this information, contact our commercial customer care team, and they will help you get set up.
Commercial customers on an energy contract will receive a monthly invoice for their account which contains:
Phone: 403-514-2199 or 1-866-331-2199 (toll free in Alberta)
Commercial customers on an energy contract can access our free and secure online reporting system. With this system, you can access your energy data for:
You can access your account and reporting information via
www.enmax.com/reports. Access to this website is secure and requires a username and password, which you should have been provided with after sign up. If you do not have this information, please contact our commercial customer care team.
Learn more about how to use the
online reporting function
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.