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Landlord support

Helping to ensuring the power stays on at your property

By setting up a landlord agreement, you can enjoy peace-of-mind by knowing that when a tenant leaves, the electricity services will be automatically transferred to you or your management company.

Benefits of a landlord agreement

  • Avoid interrupted service or disconnection notices
  • No additional application fees and vacancy disconnect/reconnect fees
  • Ability to show vacant rental properties with lights, air circulation and running appliances.

If you have questions or would like to set up a landlord agreement, please call us at 310-2010.


Landlord Q&A

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).

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