Online sign up and account services are currently unavailable due to scheduled maintenance. We apologize for any inconvenience.If you need immediate assistance our customer care team is available at 310-2010 to support you.
By setting up a landlord agreement, you can enjoy peace-of-mind by knowing that when a tenant leaves, the electricity services will be automatically transferred to you or your management company.
If you have questions or would like to set up a landlord agreement, please call us at 310-2010.
The services you need to set up with ENMAX Energy will depend on what area you live in and what services are at your property. The most common services you will need to set up are electricity and some City services.
The party responsible for billing must contact ENMAX to setup an account. As a Landlord, you cannot setup services in your tenants name. Below are several pieces of information related to being a Landlord in ENMAX service territory;
As an owner, you need to notify ENMAX Energy every time you need to invoice for services in your name. ENMAX Energy will not set up services for a tenant based on information received from a Landlord unless the tenant has signed a Tenant Application Form.
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.