Select one of the options below if you require a meter installation or removal in Calgary and are billing on the government Regulated Rate Option (RRO).
If you're not on the RRO contact your retailer directly and they'll coordinate the installation/removal of your meter with ENMAX Power Corp. on your behalf.
For meter installation/removal outside Calgary please call 403-219-7799.
If you want a meter installed
you’ll need a site id for each location. Once you have received your site id please wait 24 hours prior to submitting your meter installation request.
If you want a meter removed,
just sign in to your online account and we'll walk you through the process. In order to remove a meter you must be the property owner. To remove a gas or water meter please contact your service distributor.
To upgrade or downgrade the capacity of your meter, please call 403-219-7799
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
For payment arrangement setup/modifications please call 310-3010.
For water/waste/recycling please call 310-2010.
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.