The Settlement Zone is the aggregation of the load settlement allocations for each site within the collection of customers as described in the Settlement System Code.
There is one Load Profile Report each day, for each settlement zone. A maximum number of 31 reports may be requested for viewing at one time for a specific settlement zone.
If you are experiencing difficulty viewing these documents or have further questions on the information contained within this report, please email us.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
We are unable to provide chat services for payment arrangement setup/modifications. For these services, please call 310-3010.
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.