A Load Profile is a series of load or consumption amounts for each hour over a particular time period.
There is one Profile Settlement Report each day, for each settlement zone. A maximum number of 31 reports may be requested at one time for a specific settlement zone.
If you are experiencing difficulty viewing these documents or have further questions on the information contained within this report, please email
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.