Assorted energy consuming fixtures do not have meters attached (for example, streetlighting) and instead have consumption based on fixtures and hours of use. The hours are based on the deemed profile.
In the included example, the profile details a fixture that turns on in the evening, and off in the morning. A burn hour value equal to one means the site is consuming energy based on the installed fixtures for a complete hour (zero burn hours would equal zero 'power on' hours).
If you would like to access to the deemed profiles, please use the
Profile Settlement Report page.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
For payment arrangement setup/modifications or municipal water/waste/recycling services please call 310-3010.
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You can also get in touch with us at 310-2010.
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