We are working on your request. We will email log-in details within 4 – 5 business days.
If you have any questions, please contact our commercial customer care team:
1-866-331-2199 (toll free in Alberta)
If you would like a Third Party to access your account on the portal, or if you are not the Legal Owner of the Account, a Consent to Release Information to a Third Party form will need to be submitted.
The form can be accessed here.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
For new services, transfers or renewals, please call 310-2010 or click here to self serve online.