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Modern metering equipment installations begin

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As the electricity provider for the city of Calgary, ENMAX Power is simplifying the way we read electrical meters through Advanced Metering Infrastructure (AMI). Starting in January 2024, crews scaled up replacement of non-AMI meters with new modern meters.

AMI is an integrated metering technology that enables two-way remote communication between utilities and individual meters.

“AMI will provide customers with more convenience and reliability while ensuring ENMAX Power continues to provide safe, cost-effective and efficient services,” says Derek Major, manager, metering services.

Using AMI will provide customers with more convenience and accuracy, improve outage reporting and response times, reduce the need for property access to read meters and reduce the risk of meter tampering and electricity theft.

About 300,000 meters must be replaced over the coming years.

“This project is a large undertaking that will support our customers now and into the future,” says Tristyn Head, manager, customer experience. “We want to make sure we meet their needs with proactive notification, so customers know what this program means for them.”

For commercial customers, ENMAX Power will arrange meter replacements with property representatives and perform meter exchanges during preferred times to reduce impacts to business operations.

For more information on ENMAX Power’s AMI Program please visit enmax.com/AMI.

Questions? Ideas on what information you would like to see? Please contact partnerconnect@enmax.com​ ​

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).