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ENMAX Power supporting the community through customer service

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This summer, city-owned developer Calgary Municipal Land Corporation (CMLC), came to ENMAX Power with a request that seemed almost impossible – the installation of downtown Calgary’s largest electric vehicle (EV) charging station.

CMLC’s latest initiative to support area residents through construction of the Culture + Entertainment District i​s Pixel Park, a suite of public amenities and experiences. This includes a partnership with Tesla Motors Canada to bring 24 EV charging stalls, including downtown’s first Level III (DC) supercharging stations, which are universally compatible with all electric vehicles.

There were many constraints around this project that made it challenging to achieve including technical, logistical and timeline constraints that initially seemed too much to overcome.

“Between the global supply chain challenge, unique customer design requirements to support the EV chargers from Tesla within our secondary network, a tight timeline and complex land access agreements, we had to work collaboratively to find a solution,” says Edward Dizon, project manager with project delivery.

The team had to analyze many different options to service this project which were presented to the customer. Each option had trade-offs that would need to be considered to reach an optimal solution.

“This approach led us down a very collaborative and cooperative path within our team and with our customer,” says Edward. “The solution that was designed and built is a great fit for the needs of the customer.”

Team members from across ENMAX Power came together to bring this project to life. They worked to ensure the chargers were installed and energized in time for a CMLC community event to open the park this past weekend.

“This project put keeping the customer at the centre of everything we do into action,” says Jennifer Lefevre, director, commercial and customer relations. “This kind of outside-the-box thinking to support our customers' needs and projects embodies ENMAX Power’s goals and values.”

In addition to the EV chargers, Pixel Park, located on Macleod Trail between 11 Avenue and 12 Avenue SE, boasts an off-leash dog park, pickleball courts, a skate park and spaces that facilitate programming and placemaking initiatives led by CMLC. The park and charging stations are now open to the public.

Questions? Ideas on what information you would like to see? Please contact partnerconnect@enmax.com

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).