ENMAX Energy has several different billing cycles that you could fall into depending on when you sign-up. Since the floating rate is a daily average, customers who are in different billing cycles may be charged a different floating rate. ENMAX Energy posts floating rates based off of the average for the previous calendar month not your billing cycle, so they will never match perfectly.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
For payment arrangement setup/modifications or municipal water/waste/recycling services please call 310-3010.
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.