Cancel with one month's notice - you're never locked in.
Protection from fluctuating energy rates with a five-year guaranteed rate1.
Change between the guaranteed and variable rates monthly3,
with no penalty.
You can choose any retailer listed at
www.ucahelps.alberta.ca. Electricity delivery to your home or business isn't affected by your choice of retailer.
1. Some conditions, admin, other fees and taxes beyond the electricity rate also apply.
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.