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Unexpected outages

Outages can occur when something such as a tree, animal, equipment or vehicle comes in contact with a wire that's above or below ground. Other times electrical network equipment may fail or fluctuations in supply might lead to an outage.

Whatever the cause, our crews respond to restore power as quickly and as safely as possible.

If you have any questions or concerns, please contact the ENMAX Power Trouble Line at 403-514-6100.



Tips on what you can do before or during an outage

Current outages around Calgary

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).

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