Unexpected outages

Outages can occur when something such as a tree, animal, equipment or vehicle comes in contact with a wire that's above or below ground. Other times electrical network equipment may fail or fluctuations in supply might lead to an outage.

Whatever the cause, our crews respond to restore power as quickly and as safely as possible.

If you have any questions or concerns, please contact the ENMAX Power Trouble Line at 403-514-6100.

Tips on what you can do before or during an outage

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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Outages and Safety

Because a job isn't done right unless it's done safely

Unexpected outages

Outages can occur when something such as a tree, animal, equipment or vehicle comes in contact with a wire that's above or below ground. Other times electrical network equipment may fail or fluctuations in supply might lead to an outage.

Outages and Safety

Because a job isn't done right unless it's done safely

​Unexpected outages

Outages can occur when something such as a tree, animal, equipment or vehicle comes in contact with a wire that's above or below ground. Other times electrical network equipment may fail or fluctuations in supply might lead to an outage.

Unexpected outages