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Outage Causes

Unexpected
outages

Unexpected power outages can happen for any number of reasons. From high winds and snow storms, to vehicle accidents and lightning strikes, power outages are often caused by circumstances beyond our control.

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Maintenance or upgrades
to the system

Scheduled outages will happen when the power is manually turned off so that crews can complete their work on the electrical system safely and efficiently.

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Damaged electrical equipment on your property

Damage to the wires or service mast that connect your home and buildings with that main power lines can lead to isolated outages on your property.

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Calgary

ENMAX 403-514-6100

24 hours a day, seven days a week

See current outages

Outside of Calgary

Fortis Alberta 310-WIRE (310-9473)

Epcor 780-412-4500 (in Edmonton)

City of Red Deer 403-348-5700

Medicine Hat 403-529-8260 

City of Lethbridge 403-320-3940 

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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