ENMAX Power Corporation takes pride in providing a reliable power system in Calgary. To maintain and improve reliability, we employ a number of systems and technologies.
Automated distribution switches are one piece of technology that we have been using for several years to improve reliability in Calgary. These are installed on distribution lines in areas of the city that have experienced reoccurring electrical faults.
Automated distribution switches automatically isolate faults, and reduce the number of customers affected. In some cases this can reduce the number of customers impacted by an outage from thousands to hundreds.
This technology often helps reduce the duration of outages, from more than thirty minutes to less than one minute.
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.