ENMAX Energy Referral Program Terms and Conditions

ENMAX Energy Referral Program Terms and Conditions between the Participant (“you”) and ENMAX Energy Corporation ("we", "us", or "ENMAX Energy")

ENMAX Energy is pleased to offer the Referral Program (the "Program") as a courtesy. You are not required to participate in the Program. If you do choose to participate in the Program, you represent that you have read and understood these Terms and Conditions and agree to be bound by them.

Participant Types:

Referrers: existing customers who refer new customers using the unique referral link provided by ENMAX Energy.

Referees: new customers who sign up for an energy plan with ENMAX Energy through the unique referral link provided by a Referrer.


Referrers

Residential Participant Eligibility: The Program is open to you if you have an existing easymax®, Choose LightTM or Choose FreeTM Energy Plan, you have created an online account, your account is in good standing, and you wish to refer a friend or family member to the Program.

Business Participant Eligibility: The Program is open to you if you have an existing easymax® Energy Plan, you have created an online account, your account is in good standing, and you wish to refer another business with which you have an existing business relationship to the Program.

How it Works: When you refer a person[1] who is not, and has not been in the last 12 months, an easymax®, Choose LightTM or Choose FreeTM customer to easymax®, and that person signs up for an easymax® Energy Plan, you and the Referee will each receive a reward bonus of a $50 bill credit (the "Bonus")*.

  • Your Referee must sign up using the referral link that we provide to you.
  • Your Referee must meet our eligibility criteria for the Energy Plan they wish to sign up for.
  • Your Bonus will be applied to your account within 60 days of the Start Date of your Referee's Energy Plan; but, if you cancel your Energy Plan or your Referee cancels their Energy Plan, or if your or their ENMAX Energy account is in arrears at any time before then you will not receive a Bonus.
  • You can receive a maximum of 15 Bonuses in any one calendar year[2] (i.e. up to a maximum value of $750 in referral Bonuses per calendar year). However, you can still keep referring, and, if eligible, the Referees can still receive the Bonus. Unused referrals do not carry forward to subsequent calendar years.

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).


Referees

Eligibility: This Program is open to you if you do not yet have, and have not had in the last 12 months, an easymax®, Choose LightTM or Choose FreeTM Energy Plan, you meet our eligibility criteria for an easymax® Energy Plan, and a participating customer has referred you using a referral link we provided to them.

How it Works: If you sign up for an easymax® Energy Plan using that link, you and the Referee will each receive a reward bonus of a $50 bill credit (the "Bonus")*. By using the referral link, you consent to the disclosure to the Referrer of the start date of your Energy Plan (the "Start Date"). No other information regarding your account will be disclosed to the Referrer.

Your Bonus will be applied to your account within 60 days of the Start Date of your Energy Plan; but, if you cancel your Energy Plan or if the Referrer cancels their Energy Plan, or if your or their ENMAX Energy account is in arrears at any time before then, you will not receive the Bonus. You are eligible for a maximum of one Bonus from being referred to easymax®.

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).


Sharing the Program

You agree to comply with Canada's Anti-Spam Legislation, including all consent, identification and unsubscribe requirements, as applicable, and applicable privacy legislation when participating in the Program. You are prohibited from sending out "spam" messages with referral links or invitations, including through mass emailing, electronic messaging, or via text message, or from using automated tools to do any of the foregoing. You may not pay to advertise your referral link or use the referral link for commercial purposes. You cannot sell or transfer your referral link. Any sharing of the link through social media websites must be done in accordance with the terms of service of the applicable platform.

From time to time, ENMAX Energy may create promotional materials regarding the Program. You are under no obligation to share these materials. If you do choose to share any promotional materials created by ENMAX Energy, you agree not make any changes to the materials. No Participant shall make any misrepresentation regarding being an agent or representative of ENMAX Energy, nor shall any Participant have any right to use any ENMAX Energy trade-marks or brand assets.

Any sharing of the Program should include a clear disclosure of the Referrer Bonus benefit.


Bonuses

Bonuses cannot be transferred to any other person, exchanged for cash, or combined with other programs or incentives. Bonuses accrued in separate ENMAX Energy accounts may not be transferred or combined into one account.

If you believe there is a discrepancy regarding your Bonus balance, please contact us. All Bonus account balance decisions will be final and binding and at ENMAX Energy's sole and absolute discretion. Program and Bonus have no cash value.

If a Referee receives a referral link from more than one Participant, only the Participant associated with the referral link actually used by the Referee will receive a Bonus.

Where available and selected, gift card Bonuses will be sent to the email account associated with the ENMAX Energy account that made or accepted the referral. It is the responsibility of the Participant to ensure that the selection and use of a gift card Bonus does not contravene any corporate policy, as applicable. ENMAX Energy shall have no liability for the use of the gift card Bonuses.


Violations

ENMAX Energy reserves the right to any remedy, including cancellation of your participation in the Program and/or cancellation of Bonuses if illegal activity, fraud, tampering, violations of these Terms and Conditions, or technical errors are suspected.


General

Precedence: In the event of a conflict between these Referral Program Terms and Conditions and any promotional material or communication regarding the Program, these Terms and Conditions shall prevail, except where otherwise stated.

Termination: ENMAX may suspend or terminate the Program or a Participant's ability to participate in it at any time for any reason.

Exclusions: Program not open to employees or contractors of ENMAX Corporation or its subsidiaries. Program not valid in combination with any other ENMAX Energy promotion or offer. No substitute or alternate offer or compensation will be offered to any person not eligible to participate in the Program or otherwise not able to benefit from the Program.

Updates: We may update these terms and conditions at any time, without prior notice. If we modify these Referral Program Terms and Conditions, we will post the modification on our website, which are effective upon posting. Continued participation in the Program after any modification shall constitute consent to such updated terms and conditions. Program subject to change or cancellation at any time without notice.

Privacy: By participating in the Program, you consent to the collection, use, retention and disclosure of your personal information (if any) by us for the purposes of confirming your eligibility for, and otherwise administering, the Program. We use one or more third party service providers to help us administer the Program. These service providers may be located in jurisdictions outside Alberta or Canada (including, without limitation, the United States of America). As a result, your personal information (if any) may be accessible to regulatory authorities in accordance with the laws of any such third party's jurisdiction. You consent to the collection, use, retention and disclosure of your personal information as set out above and/or in accordance with the terms of The ENMAX Personal Information Commitment which can be viewed www.enmax.com/Legal/privacy, for the duration of your ENMAX Energy agreement and 60 days thereafter or until all your obligations under that agreement are fulfilled, whichever is later. From time to time, we may make changes to our Personal Information Commitment, without notice to you. This consent is in addition to any consent you provide in connection with your ENMAX Energy agreement. If you have questions or concerns about how your information is protected, please contact our Customer Advocacy team at 310-2010 (toll-free in Alberta) or 1-877-571-7111 (Canada/USA), or by email at privacy@enmax.com.

Severability & Governing Law: If any provision of these Referral Program Terms and Conditions is deemed invalid or unenforceable, it will be struck and not affect the validity or enforceability of the remaining provisions. These Terms and Conditions shall be governed by the laws of the Province of Alberta.

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).


[1] Person refers to a natural person, a corporation or a company of any kind, a partnership of any kind, a sole proprietorship, an association, or an unincorporated organization or entity of any kind, as applicable.

[2] Calendar year means January 1st until December 31st. Referral caps will be reset annually on January 1st of every year.

* Gift card reward options of equivalent value may be available from time to time (subject to availability), which may be selected at the option of the eligible Participant. To benefit from the gift card Bonus, the eligible Participant will need to accept the applicable terms and conditions of the selected Bonus vendor. ENMAX Energy is not affiliated with the gift card vendors and no gift card vendor is a sponsor of the Program. Gift card Bonuses will be sent to the recipients via email within 60 days of the Start Date of the Referee's Energy Plan.