Knowing how to stay safe and comfortable during an outage, as well as how to prepare for an outage, can help you and your family be prepared while our field crews do their job to safely restore power to your neighbourhood.
You never know when an outage will occur, but a little preparation can make all the difference.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
We are unable to provide chat services for payment arrangement setup/modifications. For these services, please call 310-3010.
To start chat, please enter your details.
You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.