You must inform ENMAX Power with a new Renewable Generator application and get acceptance prior to making any modifications or changes.
You will see an ENMAX Power sticker on the meter indicating 'Bi-Directional'.
A uni-directional meter records the amount of power you used from the electrical grid to power your home and you are billed according to your usage.
*Note: In addition, prior to a meter swap and subject to ENMAX Power accepting your renewable generator application a site inspection may be required (at the discretion of ENMAX Power).
The City of Calgary inspection green sticker looks similar to the photo below and will be located on the utility meter box.
Your Renewable Generator will require ENMAX Power's review and acceptance to ensure that your generator meets the applicable rules and regulations as well as ensure you get the credit your generator produces. Acceptance includes the receipt of an acknowledgment letter from ENMAX Power.
In order to ensure your Renewable Generator has been inspected, The City of Calgary's application requirements for generators (i.e. Solar Photovoltaic) should be followed, which includes obtaining an Electrical Permit.
For you convenience, The City of Calgary has created a
You can find your
Site ID on your utility bill issued by your retailer.
Your Renewable Generation Application Package will need to include (but is not limited to):
A Secondary Network is a complex power grid with a web of multiple parallel sources of power to each customer. The benefit for customers connected to these systems is they should rarely experience interruptions in power. Additional information can be found in the
ENMAX Network Servicing Policies and Guidelines.The design of a secondary network does NOT allow customers to export power to the grid.
Within the City of Calgary ENMAX Power has four secondary networks:
The key items to qualify a generator as Renewable Generation are best described in AUC Microgen Regulation: Section1 - Interpretation.
Government of Alberta – Micro-Generation Regulation
Alberta Utility Commission Micro-Generator Application Guideline
Alberta Utility Commission – Rules
All customers located within the city limits of Calgary are serviced by ENMAX Power. In the event you are located near the boundary limits for the city of Calgary, please contact ENMAX Power at
firstname.lastname@example.org as you may be serviced by another wire service provider and will be required to apply directly to them
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
We are unable to provide chat services for payment arrangement setup/modifications. For these services, please call 310-3010.
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You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.