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Network Servicing Policies and Guidelines

​Network Servicing Policies and Guidelines

Information regarding servicing policies and guidelines for all electrical servicing needs in the Network area.

Servicing Policies and Guidelines


Network 25kV Switchgear and Switchroom Policies and Guidelines

Identifies the requirements that must be met by customers who are connecting to the 25kV High Voltage system within the Network area.

Network 25kV Switchgear and Switchroom Policies and Guidelines


Customer Built Vault Guidelines

Assist those customers with service sizes > 1 MVA with the requirements for construction of a transformer vault.

Customer Built Vault Guidelines

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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