To learn more about the leadership that drives our unique business, read about our
Board of Directors and
Shareholder relationship, as well as our
corporate governance disclosures for 2017. To learn more about our business practices and performance, you can also visit the reports and publications section of our website.
Code of Conduct regulation must be followed by all owners of electricity distribution systems,
their affiliated retailers and their regulated rate providers in Alberta.
Find out more about our plan of compliance
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).
We are unable to provide chat services for payment arrangement setup/modifications. For these services, please call 310-3010.
To start chat, please enter your details.
You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.