Essential needs
Helping Albertans with essential needs
Providing support for vulnerable customers through our longstanding partnerships with community organizations and programs.
Looking for payment support?
If you, or someone you know, is struggling to pay an energy bill, resources are available that can help.
Providing support to vulnerable customers
To support vulnerable customers with energy affordability and other essential needs, we have long-standing relationships with key Alberta partners including Trellis Society, Distress Centre Calgary, United Way of Calgary & Area, United Way of Central Alberta and Bissell Centre. These partnerships allow us to help customers access the resources and support they need.