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Advanced Metering Infrastructure (AMI) Program


ENMAX Power has received approval from the Alberta Utilities Commission (AUC) for Advanced Metering Infrastructure (AMI) deployment across ENMAX Power’s service area. AMI is an integrated metering technology that enables two-way remote communication between utilities and individual meters. It’s the next step in providing customers with more convenience and reliability, while ensuring ENMAX continues to provide safe, cost-effective and efficient services. The AMI P​rogram allows ENMAX Power to create the grid of the future for Calgary, while continuing to provide the best service possible.

AMI - Meter comparison

How AMI Works

Substation 32

​​​Benefits of AMI

To modernize the grid, the deployment of AMI is foundational to meeting the needs of customers and operational challenges.​ Using AMI will result in: 

  • Operational efficiencies: Increasing our ability to read meters remotely improves efficiencies allowing ENMAX Power to continue providing safe and cost-effective services. 
  • Reduced outage durations: AMI meters will enable real-time outage notifications, which could mean shorter outages for our customers and better communication on restoration timelines.
  • Decreased transit to customer properties: There will be less in-person work required, which means less disruption. 
  • Assistance detecting meter tampering and electricity theft: This results in a safer and more efficient electrical system. 
  • Automated and consistent meter reading: AMI will provide a more accurate picture of their monthly electricity consumption, as customers will be billed based on actual usage every month, reducing the potential for estimated reads.

Contact Us​​

For more information about the
AMI Program or support with an opt-out request, contact the ENMAX Power Metering Team:

Website: enmax.com/AMI
E-mail: AMI@enmax.com
Phone: (403) 514-2807

To learn more about the regulatory process, please contact:


Phone: 403-310-4282
E-mail: info@auc.ab.ca
Website: www.auc.ab.ca​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

For billing inquiries, please contact your electricity retailer.​​​​​​​​​​​​​​​​​​​

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).