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Electrical Safety

If you are going to perform work within seven meters of an overhead power line, call the ENMAX Trouble line (403-514-6100) to receive advice on how to work safely. If required, we’ll come to turn off your power until you’ve completed your task.

Call 911 immediately if a power line:
  • is sparking or on fire
  • is on the ground
  • has been dug up or exposed

  • Downed wires:
  • Stay back at least 10 meters
  • Do not attempt to remove branches or trees
  • Safety at home

    Safety tips  

    Indoor Safety Tips

    Knowing how to take a few seconds to avoid danger when dealing with electricity in your home is all it takes to make the difference between getting to eat your toast or having to visit the hospital.

    Learn more

    Outdoor Safety Tips

    At work or at play, safety outside matters even in your own backyard. Whether it’s flying a kite with the kids or planting a tree, there is always a reason to take a few extra seconds to look around and think about what you are doing.

    Learn more

    Working around electricity

    Power lines are everywhere, above and under the ground, delivering the essential energy of our modern world. Knowing how to work near those lines and avoid incidents is not difficult, and always worth the time when you consider the consequences of not knowing where the line might be and having to deal with an electrical injury.

    Learn more


    Electromagnetic Fields (EMF)

    ENMAX Corporation is committed to staying informed about electromagnetic fields (EMF) and offering information and in-home measurements to our customers so they can make their own informed decisions regarding this topic.​

    Learn more

    Safety education

    High load moves

    To learn more about permits and the requirements for moving a high load (over dimensional loads) within the city limits, visit The City of Calgary website.

    See how ENMAX Power crews work with other utilities, and The City of Calgary to help oversize loads get from A to B safely.

    Watch the video

    Contractor Access Portal – Safe Work Practices

    We provide our contractors access to our safe work procedure documents and design standards online through our Contractor Access Portal.

    To obtain access or to see if you qualify, please email EPCContractorscreening@enmax.com.

    Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).