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How to read my bill

View the explanations of each area of the invoice below the image.

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Account Information

​1 ​Name of the account holder and the Service Address for this statement.
​2 Your ENMAX account number, along with the dates of the billing period.

Balance Information

​3 ​The total amount due for payment and payment due date. Late payment fees may be applied to your account if payment is received after this date.
​4 ​The balance of your last statement and any payments that we have received.
​ ​5 ​Summary of new charges for this billing period.
​ ​6 ​Telephone contact information for meter readings, service inquiries, customer service and emergencies.
​ ​7 ​ENMAX will post new messages monthly regarding your account in this space. Please remember to review this section of your statement monthly.
​ ​8 ​The address to which statements and correspondence are mailed (may differ from the Service Address)

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Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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