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Customer Support

As your municipality grows or changes, we can support your team so that citizen satisfaction and confidence remain high.

Customer care and billing for municipal services

State of the art billing platform

Interactive phone system

Quality control and real time feedback

Online customer service, including web chat

Award winning Customer Care Centre






50% of customer support agents participate in our work from home program

85% overall customer satisfaction rating

1M+ customer interactions a year through phone, email and chat


All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).

​ENMAX Corporation and or its competitor subsidiaries, including, without limitation, ENMAX Energy Corporation, ENMAX Generation Portfolio Inc., ENMAX Power Services Corporation, and ENMAX Utility Services ltd. 

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