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Customer Support

As your municipality grows or changes, we can support your team so that citizen satisfaction and confidence remain high.

Customer care and billing for municipal services

State of the art billing platform

Interactive phone system

Quality control and real time feedback

Online customer service, including web chat

Award winning Customer Care Centre

50% of customer support agents participate in our work from home program

85% overall customer satisfaction rating

1M+ customer interactions a year through phone, email and chat

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

​ENMAX Corporation and or its competitor subsidiaries, including, without limitation, ENMAX Energy Corporation, ENMAX Generation Portfolio Inc., ENMAX Power Services Corporation, and ENMAX Utility Services ltd.