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If this account is residential, this Pre-Authorized Debit (PAD) Agreement is a Personal PAD. If this account is for a business, this PAD Agreement is a Business PAD.

I/We authorize ENMAX Encompass Inc. or ENMAX Energy Corporation as applicable ("ENMAX") and the financial institution designated (or any other financial institution I/we may authorize at any time) to begin deductions as per my/our instructions for monthly variable recurring payments and/or one-time payments from time to time, for payment of all charges arising under my/our ENMAX account(s). Regular monthly payments for the full amount of services delivered will be debited to my/our specified account 25 days following the invoice date.  ENMAX will provide at least 10 days written notice of the amount and date of each regular debit. ENMAX will obtain my/our authorization for any other one-time or sporadic debits. 

This authority is to remain in effect until ENMAX has received written notification from me/us of its change or termination. This notification must be received at least 10 business days before the next debit is scheduled at the contact information provided below, otherwise the change/termination will be processed for the following billing cycle. I/We may obtain a sample cancellation form or more information on my/our right to cancel a PAD Agreement at my/our financial institution or by visiting www.cdnpay.ca.

ENMAX may not assign this authorization, whether by operation of law, change of control or otherwise, without providing at least 10 days prior written notice to me/us.

I/We have certain recourse rights if any debit does not comply with this agreement. For example, I/we have the right to receive reimbursement for any debit that is not authorized or is not consistent with this PAD Agreement. To obtain more information on my/our recourse rights, I/we may contact my/our financial institution or visit www.cdnpay.ca.

ENMAX Encompass Inc.
Customer Care
141 50 Ave SE
Calgary AB T2G 4S7
Tel 310-2010

Email: residential@enmax.com

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

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