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​Disclosure Statement

​Please read this statement before you sign it. Before you enter into a marketing contract for electricity and/or natural gas, you should understand the following:

1. This contract is not an electricity or natural gas utility or government rebate program. The person who presented you with this contract represents ENMAX Energy Corporation ("ENMAX Energy").

2. The business named in this contract may not be able to supply electricity or natural gas cheaper than your current utility company.

3. This contract can only be ended under the following conditions:

  • If this Agreement is entered into over the Internet, the Customer may cancel this Agreement without cost or penalty within ten (10) days after a copy of this Agreement, acknowledged by the Customer, is received by ENMAX Energy.
  • If this Agreement is entered into in writing, the Customer may cancel this Agreement without cost or penalty within ten (10) days from the date ENMAX Energy receives a signed copy of the Agreement from the Customer.
  • If this Agreement is entered into over the telephone, the Customer may cancel this Agreement without penalty within sixty (60) days after the Customer receives the first billing statement from ENMAX Energy.
  • If a Marketing Contract for Energy presently exists for the same Sites, except where the existing contract is going to expire on or before the commencement of this Agreement.
  • If this Agreement does not set out a specified or ascertainable date on which the supply of Energy is to begin.
  • If the supply of Energy does not begin within 30 days of the date referred to in the Terms and Conditions or an amended date agreed on in writing by customer and ENMAX Energy.
  • If ENMAX Energy was not licensed to market electricity or natural gas as applicable, at the time this Agreement was entered into.
  • At the end of the Term of the Agreement.
  • As specifically outlined in the attached Terms and Conditions.

4. If you move to another location within Alberta, you WILL still be responsible to buy electricity and/or natural gas under this contract, as applicable.

5. You may cancel this contract from (for Internet contracts) the day you acknowledge the contract until 10 days after the contract you acknowledged is received by the marketer, and (for written contracts) from the day you sign the contract until 10 days after a copy of the contract that you signed is received by the marketer. You do not need a reason to cancel the contract. To cancel the contract, you must give notice of cancellation at the address in this contract. You may give notice of cancellation by any method that will allow you to prove that you gave notice, including mail, fax, e-mail or by personal delivery. Under certain circumstances you may have more than 10 days to cancel the contract.

If you need more information on cancelling the contract, or if you feel you have been treated unfairly, you may contact Service Alberta at 780-427-4088. Outside Edmonton call 1-877-427-4088 toll free.

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).