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Power
Please call EPCOR's Trouble Response Line at 780-412-4500 or 780-310-4300
Gas-related issues
Contact 403-342-8274 (from 8 a.m. to 4:30 p.m.); 403-348-5700 (after hours)
Contact 403-308-0524 or 403-653-5035
Contact 403-783-4431
Contact 403-320-3940
Being aware of safety hazards and maintaining proper electrical safety standards in your home can help you and your family stay safe.
What to do when the power goes out
Electrical Safety Checklist
Safety at home
ENMAX offers a free Hazardous Electrical Awareness Tutorial (HEAT) session for companies with employees or equipment working near electrical infrastructure in Calgary.Please contact safety@enmax.com to request a session.
Ground Disturbance Guidelines
Safety at work
Online access to our safe work procedure documents and design standards.
To obtain access or to see if you qualify, please email:EPCContractorscreening@enmax.com.
NEW PROTOCOLS FOR CONTRACTOR ACCESS
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
For new services, transfers or renewals, please call 310-2010 or click here to self serve online.