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Our ENMAX Power crews can assist in locating faulted underground wires or identifying issues with your service mast, but they're not authorized to repair customer-owned electrical equipment on private property. Repairs to service masts or underground service lines on private property need to be made by a licensed electrician and inspected by The City of Calgary before power can be restored.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
We are unable to provide chat services for payment arrangement setup/modifications. For these services, please call 310-3010.
To start chat, please enter your details.
You can also get in touch with us at 310-2010.
We're working on our Live Chat and phone systems, and hope to have them restored soon.
We're working on Live Chat, and hope to have it restored soon.